If you want your technical documents to stand a head above those of your competitors, you have to really help your customers, not just explain complicated technology.
After more than a decade as a lead writer at Microsoft, I can tell you that technical writing a lot like most other writing. It begins with understanding the audience.
Technical writing differs from other writing in the level of technical expertise required but that’s the easy part. Once you understand the audience and what they want to know about the technology, you know where to focus the writing and how to speak to the audience.
- Software user-assistance documentation
- Product documentation
- Promotional marketing datasheets
- Technical specifications
- White papers
- Case studies
Contact me today for a free estimate on your technical writing project.
Society for Technical Communications Awards
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